We do not collect personal information from visitors of our site who are simply browsing the pages. Any information that is gathered is restricted to cookies, IP Addresses and Referral URLs, and other passive information used to enhance your experience on the website - related to your viewing of our website.
We collect personal information from you when you fill out a form, Open a Support Ticket or enter information on our site.
We may use your personal information we collect from you when you register, respond to a survey or marketing communication, or use certain other site features in the following ways:
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user enters and submits his or her personal information to maintain the safety of the data at all times.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is a little different, so you will need to look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your site experience more efficient may not function properly.
We do not sell, trade, or otherwise transfer your Personally Identifiable Information
to outside parties unless we provide users with advance notice. This does not include
website hosting partners and other parties who assist us in operating our website,
conducting our business, or serving our users, so long as those parties agree to keep
this information confidential. We may also release
information when it's release is appropriate to comply with the law, enforce our
site policies, or protect ours or others' rights, property, safety or network operation or netsork integrity.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
We do not advertise nor include or offer third-party products or services on our website. We do, however, use Google Analytics.
According to CalOPPA, we agree to the following:
Can change your personal information:
How does our site handle Do Not Track signals?
We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
No, we do not allow third-party behavioral tracking.
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission and the United States' consumer protection agency, enforce the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online. We comply with all COPPA requirements.
We do not specifically market to children under the age of 13 years old.
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:
We will make best efforts to notify you via email, or phone call:
We also agree to the Individual Redress Principle, to the extent applicable to us, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CAN-SPAM, we agree to the following:
If at any time you would like to unsubscribe from receiving future email follow the instructions at the bottom of each email and we will promptly remove you from ALL non-service/non-critical/non-billing correspondence.
INOC Data Centers
4 Tower Place
Albany, New York 12203